Terms of Service
1. Who We Are
Conqrete provides website, advertising, lead tracking, CRM, and automation services for home service businesses. References to "services" on the Site describe our general offerings; thespecific scope of any paid engagement is governed by a separate services agreement between Conqrete and the client, not by these Terms.
2. Use of the Site
You agree to use the Site only for lawful purposes. You agree not to:
- Submit false or misleading information through any form
- Attempt to gain unauthorized access to the Site or any connected systems
- Use the Site to transmit harmful code or interfere with its operation
3. Free Audit and Consultation Requests
Submitting a website audit request or booking a free call does not create a client relationship or any obligation on either party. We may decline to provide an audit or consultation at ourdiscretion.
4. Paid Services
If you engage Conqrete as a client, the scope, pricing, payment terms, and cancellation terms for your specific engagement are governed by your signed services agreement, not by these Terms.Where these Terms and a signed services agreement conflict, the services agreement controls.
General terms applicable to all paid engagements:
- Monthly service fees are billed in advance and are non-refundable except as expressly stated in your services agreement.
- One-time setup fees cover initial build, configuration, and launch and are non-refundable once work has begun.
- Advertising spend is separate from our service fees. Where we manage ad campaigns, ad spend is paid directly by the client into client-owned ad accounts, not to Conqrete.
5. No Guarantee of Results
Marketing and advertising performance depends on factors outside our control, including market conditions, competition, and platform algorithm changes. Statistics, case studies, and results referenced on this Site (including any client results) reflect specific outcomes for specific clients and are not a guarantee of similar results for any other business.
6. Ownership
Where a services agreement specifies that a client owns their website and associated data, that ownership is governed by the terms of that agreement. Absent a signed agreement stating otherwise, all content on this Site, including text, graphics, and branding, is the property of Conqrete and may not be copied or reproduced without permission.
7. Third-Party Platforms
Our services may involve integration with third-party platforms (Google Ads, Meta, Yelp, Webflow, CRM providers, and similar tools). We are not responsible for the availability, policies, or performance of third-party platforms.
8. Limitation of Liability
To the fullest extent permitted by law, Conqrete is not liable for indirect, incidental, or consequential damages arising from use of the Site or our services, including lost profits orlost business opportunities. Our total liability for any claim arising from a paid engagement is limited to the amount paid by the client for the services giving rise to the claim in the preceding three (3) months, unless otherwise specified in a signed services agreement.
9. Indemnification
You agree to indemnify and hold Conqrete harmless from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.
10. Governing Law
These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict-of-law principles. Any disputes will be resolved in the courts located in Vancouver, British Columbia.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
12. Contact Us
Questions about these Terms can be directed to: